How to Resend a booking confirmation
If a guest does not receive confirmation for any reason, you can resend it from the system
· Find the guests reservation in Box Office Search.
· Click on EMAIL/TEXT INFO
![](https://anchor-clients-assets.hornblower.com/wp-content/uploads/2021/06/image-20210322-022947-4.png)
· Click ‘Resend Order Confirmation’ and this will automatically send an email confirmation to the email on file.
· Enable ‘Hide Prices’ for 3rd party reservations so the guest does not see the net price.
· Click ‘SEND’ to email to the guest.
· Enable ‘Hide Prices’ for 3rd party reservations so the guest does not see the net price.
· Click ‘SEND’ to email to the guest.
How to Text tickets
· Find the guests reservation in Box Office Search.
· Click on EMAIL/TEXT INFO
![](https://anchor-clients-assets.hornblower.com/wp-content/uploads/2021/06/image-20210322-022947-3.png)
· Click ‘Text Tickets’ and check the cell number is correct
· Click ‘SEND’ to text the guest their tickets.
How to send View Share Link
· Find the guests reservation in Box Office Search.
· Click on EMAIL/TEXT INFO
![](https://anchor-clients-assets.hornblower.com/wp-content/uploads/2021/06/image-20210322-022947-2.png)
· Click View Share Link
· You can copy the link below and send it to friends via email or type in their name and phone number and click SEND.
How to Send a Map of the meeting location.
· Find the guests reservation in Search.
· Click on EMAIL/TEXT INFO
![](https://anchor-clients-assets.hornblower.com/wp-content/uploads/2021/06/image-20210322-022947-2.png)
· Click on Send Map
![](https://anchor-clients-assets.hornblower.com/wp-content/uploads/2021/06/image-20210322-023446.png)
· Click ‘Send Map’ and check the email is correct
![](https://anchor-clients-assets.hornblower.com/wp-content/uploads/2021/06/image-20210322-023504.png)
Click ‘SEND’ to email with a link to the map.
How to send an Order Receipt
· Find the guests reservation in Box Office Search.
· Click on EMAIL/TEXT INFO
· Click on Send order Receipt
· Check the email address is correct.
· Click SEND
![](https://anchor-clients-assets.hornblower.com/wp-content/uploads/2021/06/image-20210322-023641.png)