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Welcome to the Anchor Ticketing & Operations Support Site
Your resource to learn how to do all things Anchor
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01. Anchor Box Office Training
45 articles
How to Transfer a One Way Ticket
How to change a Round-Trip Ticket to a One-Way Ticket
How to make a booking for a Company
02. Anchor POS & Mobile App
21 articles
How to make a Sale in the Retail POS
How to set up PINs in the Anchor POS
How to make a Tour Ticket in the Anchor POS
03. Anchor B2B Portal
3 articles
B2B Portal Partner How To Videos
Invoicing for Companies, Stored Payments, and Floating Deposits
How to Create a Company in Anchor
04. Anchor Administrator
39 articles
How to change the order of the POS Buttons in Native Box Office.
Anchor Builder - How to add Event Dates / Event Times to an Existing Recurring Experience.
How to update the Hotel Pickup List and Times in Anchor
1 category
Troubleshooting Tips
05. Anchor Reporting
10 articles
How to invoice a Company in Anchor
Anchor Reporting Dictionary
Master Monthly Report Overview
06. Accounting Resources
12 articles
Anchor Chargeback Process
Anchor Reporting Dictionary
How to Reverse a Payment
07. How-to Videos
18 articles
How to split tickets on an order and transfer to a new date
How to change the order of the POS Buttons in Native Box Office.
How to make a Sale in the Retail POS
08. Training By Department
2 articles
Anchor Event Schedule in Detail
How to Access Anchor Ticketing Platforms
3 categoies
F&B / Operations Resources
Sales Team Resources
Ticket Booth Resources
09. Ferry Companies
34 articles
How to Transfer a One Way Ticket
How to change a Round-Trip Ticket to a One-Way Ticket
How to process a refund
10. Comedy Club
29 articles
Applying Coupons on Transfer
Bulk Transfer for Canceled Events
"Go Live" Checklist for Clients
11. Cruise Company
38 articles
Applying Coupons on Transfer
Bulk Transfer for Canceled Events
"Go Live" Checklist for Clients
12. Attractions
28 articles
Applying Coupons on Transfer
Bulk Transfer for Canceled Events
"Go Live" Checklist for Clients
13. Tours & Experiences
28 articles
Applying Coupons on Transfer
Bulk Transfer for Canceled Events
"Go Live" Checklist for Clients
About Us
1 article
INFORMATION SECURITY COMMITMENT
Guide Post App Information
7 articles
Guide Post: Guide Portal Features & Walk Through
Anchor Builder - How to add Event Dates / Event Times to an Existing Recurring Experience.
Guide Post - Guide/Coordinator Portal
Categories
01. Anchor Box Office Training
02. Anchor POS & Mobile App
03. Anchor B2B Portal
04. Anchor Administrator
Troubleshooting Tips
05. Anchor Reporting
06. Accounting Resources
07. How-to Videos
08. Training By Department
F&B / Operations Resources
Sales Team Resources
Ticket Booth Resources
09. Ferry Companies
10. Comedy Club
11. Cruise Company
12. Attractions
13. Tours & Experiences
About Us
Guide Post App Information
07. How-to Videos
How to split tickets on an order and transfer to a new date
How to change the order of the POS Buttons in Native Box Office.
How to make a Sale in the Retail POS
How to set up PINs in the Anchor POS
How to make a Tour Ticket in the Anchor POS
What's New in Anchor
How to enter a 3rd Party or OTA Voucher Booking in the Anchor POS
Making a Sale in the Anchor POS
Applying Coupons on Transfer
Bulk Transfer for Canceled Events
"Go Live" Checklist for Clients
2
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Knowledge Base
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Portfolio
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